Welcome to Keystone Deaf & Hard of Hearing Services!
Your financial support helps to provide our much needed client services, advocacy, social events, hearing aid assistance and more.
Two Locations to Serve You Better!!
Berks Office
1290 Broadcasting Rd.
Suite 1
Wyomissing, PA 19610
If you need assistance, you can walk in or call the office for an appointment
VP: 484-388-4086
Voice: 610-685-4523
Lancaster Office
2270 Old Philadelphia Pike
Lancaster, PA 17602
REAR ENTRANCE
If you need assistance, you can walk in or call the office for an appointment
VP: 717-207-9822
Voice: 717-207-7530
Monday thru Thursday
8:00 am to 3:30 pm
*Fridays we work remotely
View News, Events, and More Below
ASL Interpreted Performance at the Theatre
Accessibility at the Fulton Theatre
The Fulton Theatre in Lancaster PA offers multiple accessibility options for deaf and hard of hearing people coming to see their shows.
Reserve your tickets now!
Assistive Listening Devices amplify and clarify the sound onstage. The inconspicuous FM receiver may be used in any seat at any performance. Induction neck loops are available for patrons who use hearing aids and cochlear implants with a “T” switch feature (also known as “T-coil” or “telephone switch” or “telephone coil”). There is no charge to use a receiver. They are distributed on a first-come, first-served basis from the Audience Services Desk, located near the main lobby restrooms.
Certified interpreters for select performances provide American Sign Language interpretation. To access special reserved seating, complete an Accessibility Ticket Reservation Form. If you need to cancel your reservation, contact access@thefulton.org
ASL interpreted performances are held on the second Saturday of each Marquee Series production on the following dates:
- CATS – Saturday, June 21, 2025 at 2PM
Open-Captioned performances provide patrons with live text presentation of onstage dialogue on a LED screen situated in a box to the right side of the stage. The captions seen on the LED screen may be read from most seats in the theatre, though many prefer seats in the Parquet or Orchestra sections for the best view. An experienced captioner scrolls text in sync with the actors’ spoken word. Tickets can be reserved at the box office or online. The Pay-What-You-Want program is available for patrons who are deaf or hard of hearing at all open captioned performances. Please fill out the Accessibility Ticket Reservation Form for the Pay-What-You-Want rate.
Open-captioned performances are held on the second Saturday and third Tuesday of each Marquee Series production on the following dates:
Mainstage Series
- CATS – Saturday, June 21, 2025 at 2PM
Interpreters bridge communication gap for Penn State Berks student
A student at Penn State Berks is achieving her dreams with the combined help of Penn State and KDHHS. Read about Jenny Jewell Kramer and her journey in this article.
More COVID test kits available
As of September 2024, households are able to order 4 free COVID test kits through USPS. You can learn more and order here:
Name Change Event
Join us June 17th from 10am - 2pm at either of our locations:
Keystone Deaf and Hard of Hearing Services (Berks)
1290 Broadcasting Road
Wyomissing, PA 19601
Keystone Deaf and Hard of Hearing Services (Lancaster)
2270 Old Philadelphia Pike
Rear of Building
Lancaster, PA 17602
In January 2020, Berks Deaf and Hard of Hearing Services and Lancaster Center for the Deaf and Hard of Hearing proudly changed our name to Keystone Deaf and Hard of Hearing. We had planned to celebrate this milestone with our community in June 2020, but unfortunately, the onset of COVID-19 in March 2020 forced us to postpone all events.
Now, as we move forward with renewed confidence and safety, we are excited to invite you to a special event on June 17, 2025 to formally celebrate our name change and clarify any confusion. This event will give us the opportunity to reconnect with our community, share in- formation about the services we offer, and address any questions you may have.
Please join the staff and board at either the Berks or Lancaster location for light refreshments and a chance to learn more about our work. We look forward to welcoming you!
FREE Strobe Smoke Alarms from the Red Cross
Does someone in your household need assistive fire safety equipment? Are you interested in learning more about how to prepare your home and family against a home fire? Sign up for a home fire safety visit from your local Red Cross.
The American Red Cross and its partners install FREE assistive equipment that is designed to alert individuals who are deaf or hard of hearing in the event of a fire. Resources are made available as supplies allow.
KDHHS Social Security Info Workshop
For Lancaster Deaf and HH Community – ASL Interpretation
Date: HAS BEEN RESCHEDULED - New date TBA
Where: Lancaster Center for the Deaf and Hard of Hearing
2270 Old Philadelphia Pike; Lancaster, PA 17602
(Limited – 25 people)
OR
If you are unable to come, you can still attend virtually (Zoom- No Limit).
Social Security Administration (SSA) Presenter will explain the Social Security benefits including:
1- Retirement – What to do when you are ready to retire? What is the retirement age? Will you get more money if you delay your retirement? Can you work while on SS-Retirement benefit? The Social Security Retirement benefit is a monthly check that replaces part of your income when you reduce your hours or stop working altogether.
2- Social Security Disability Insurance (SSDI) – Are you qualified for SSDI? What are the rules? The SSDI program pays benefits to you and certain family members if you are “insured.” This means that you worked long enough – and recently enough – and paid Social Security taxes on your earnings.
3- Supplemental Security Income (SSI) – Who can apply for SSI? What are the rules? The SSI program pays benefits to adults and children who meet our requirements for a qualifying disability and have limited income and resources.
4- Appeals – What to do if you disagree with Social Security?
*** If you need special accommodations (tactile, near/low vision, etc.), please contact Karen Pfortsch, Keystone Deaf and Hard of Hearing, VP/Voice 717-283-4460 or kpfortsch@kdhhs.net***
Keystone Deaf & Hard of Hearing provides clients services throughout Berks and Lancaster County, while also providing sign language interpreting services throughout southeastern PA.
See our Mission and Vision Statement as well as our current board members. Our dedicated Board Members volunteer their time and energy to help us serve you. We are always seeking volunteers to serve on our Board of Directors or on a Committee. Please email Kandy Reyes at kreyes@kdhhs.net.
READ MORE ABOUT USSign Language Interpreter & Other Client Services
We Appreciate Your Feedback!
Feel free to leave us a review and call the office with any questions or concerns.
“Keystone Deaf and Hard of Hearing Services is a valuable asset in the Berks County community. Highly trained professionals are ready to help with your hearing needs from sign language classes to medical devices for the hard of hearing. Berks Deaf holds an annual 5K/Walk fund raiser each May.”
“I go for ASL classes. Instructor is super nice, highlight of my week is when I go to class.”
“One of the best places in the country for the deaf and hard of hearing.”