Sign Language Interpreting Services

To schedule Sign Language Interpreting Services, please call (610) 685-4520 or (610) 823-2139.

You can also email:

or email:

On this page you can find:

  • Capability Statement
  • Schedule a Sign Language Interpreter
  • Cancellation Policy
  • Our Interpreters
  • Interpreter Workshops
  • CART Captioning Services
  • Interpreter Portal

elizabeth setley, director of sign language interpreting servicesElizabeth Setley, is our Director of Interpreting & CART Services. She schedules our nationally certified  interpreters to facilitate the best communication possible between our medical, educational, government and business partners for their Deaf, Deaf-Blind and Hard of Hearing consumers.

Elizabeth is Nationally Certified, Ed: K-12 Certified,  registered with Office of Deaf and Hard of Hearing (ODHH) and AOPC certified. She organizes ongoing interpreting workshops for our interpreters team to maintain their national certification, while supporting an ongoing advocacy program to ensure the rights for our Deaf, Deaf-Blind and Hard of Hearing consumers.

Sign Language Interpreting & CART Services

Elizabeth Setley, CI & CT. Ed: K-12
Director of Interpreting Services
Voice: 610-685-4520
VP: 484-388-4086
NAICS Code: 541930 Translation/Interpretation Services
PSC Code: R608 Support-Administrative: Translative/Interpreting
Cage No: 4JV64
DUNS No: 831547096

​Business Summary

Keystone Deaf and Hard of Hearing Services is a non-profit agency first established in 1968 to provide services to the deaf and hard of hearing community in Berks County, PA. The KDHHS vision is to be the premier organization serving deaf and hard of hearing individuals in Berks, Lancaster and surrounding counties.



Sign Language Interpreters are Nationally Certified through RID (Registry of Interpreters for the Deaf) and registered with the (ODHH) Office for the Deaf and Hard of Hearing. Our interpreters attend extensive workshops to improve their skills, keep up to date with current policies, and obtain additional specialized certifications such as SC:L (Specialized Certificate: Legal), NIC (Nationally Certified Interpreter), Ed:K-12 (Educational Certified), and CDI (Certified Deaf Interpreter)

CART providers are local and across the country, certifications range from CBC (Certified Broadcast Captioner),CRR (Certified Real-time Reporter), CSR (Certified Shorthand Reporter) and RPR (Registered Professional Reporter). Languages include English and Spanish.



Sign Language Interpreters are Nationally Certified through Registry of Interpreters for the Deaf (RID). Sign Language Interpreters make the communication connection between the deaf/hard of hearing and hearing world.

  • Medical Settings
  • Employment, interviews, meetings and trainings
  • Social; personal and family events
  • Government and State Agencies
  • K-12 Education and Colleges/Universities



Every business wants to improve their company image. Accessibility attracts people with disabilities, their friends and families. This is a potentially untapped resource of new customers, patients or employees.


Listed are the documents that KDHHS requires from each Interpreter. These must be updated yearly.

The Pennsylvania Department of Human Services website provides detailed information related to Background Checks / Certifications for:

  • Pennsylvania Child Abuse History Clearances (CY113)
  • Pennsylvania Criminal Record Checks for Employment (SP4-164)
  • Pennsylvania Criminal Record Checks for Volunteers (SP4-164A)
  • and Federal Bureau of Investigations (FBI) Criminal Background Checks.

Please upload your required documents

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